For Realtors, Agencies, Builders, and Rental Managers
Lead qualification & inbound inquiry handling
We handle incoming property inquiries across phone, chat, email, and web forms, providing a professional and efficient first point of contact for potential buyers, renters, or investors.
What We Do:
- Capture and respond to inquiries in real-time
- Ask qualifying questions to filter high-potential leads (budget, timeline, intent, preferences)
- Forward only warm, pre-qualified leads to your sales team
- Maintain detailed lead logs and follow-up triggers
Value to Clients:
Saves time for agents by filtering serious leads, reduces lead leakage, and improves your speed-to-response rate—helping you win more business.
Appointment scheduling & showing coordination
Our team handles complete scheduling logistics for property viewings, site visits, or virtual tours, eliminating back-and-forth and ensuring your calendar stays optimized.
What We Do:
- Schedule showings and confirm appointments via calls, SMS, or emails
- Send reminders and directions to both parties
- Manage cancellations and rebooking promptly
- Support for in-person, remote, or virtual tour coordination
Value to Clients:
Ensures a professional client experience, reduces no-shows, and lets agents focus on high-value work instead of admin tasks.
Client follow-up & nurturing
We help you stay top-of-mind with prospects by consistently following up after inquiries or showings—turning interest into closings.
What We Do:
- Post-showing thank-you messages and feedback collection
- Automated or manual follow-ups after 24, 48, or 72 hours
- Nurturing long-term prospects via scheduled touchpoints
- Upselling or cross-promoting other properties based on client interest
Value to Clients:
Improves lead conversion, builds stronger client relationships, and creates a competitive edge through responsive communication.
Rental support: lease renewals, maintenance requests
We provide front-line support for rental property management companies by handling communication with tenants regarding leases and service needs.
What We Do:
- Notify tenants about upcoming lease expirations and gather renewal interest
- Send and follow up on digital lease documents
- Log and escalate maintenance requests with full documentation
- Coordinate scheduling with service providers (if needed)
- Provide monthly status reports to property managers
Value to Clients:
Increases tenant retention, reduces vacancy periods, and minimizes property downtime while improving tenant satisfaction.
CRM entry and document support
We help keep your backend organized by managing data entry and file handling across your CRM and internal systems.
What We Do:
- Update lead and client records in your CRM (e.g., Salesforce, HubSpot, Zoho, Real Geeks)
- Upload and organize contracts, IDs, property forms, lease agreements
- Ensure proper tagging, source tracking, and follow-up status updates
- Maintain data hygiene through regular checks and duplicate removal
Value to Clients:
Ensures your CRM remains clean, actionable, and updated—enabling faster decisions and easier reporting for managers and agents alike.
Why It Matters:
Boost conversion and stay ahead of competitors with a team that keeps your pipeline engaged.
Frequently Asked Questions (FAQs)
We provide support to independent brokers, real estate agencies, property managers, leasing offices, and vacation rental services. Whether you’re a solo realtor or manage hundreds of units, we can tailor our support to your workflow.
Our agents can manage a wide range of tasks including:
- Lead qualification and inbound call handling
- Appointment scheduling and showing coordination
- Client follow-up and lead nurturing
- Lease renewal reminders and maintenance request logging
- CRM updates and document assistance
We integrate with your calendar tools (like Google Calendar, Calendly, or your CRM) to schedule and coordinate showings. We can confirm with clients, send reminders, and update your schedule in real time.
Yes. Our team is trained to manage inquiries coming from platforms like Zillow, Realtor.com, MagicBricks, or 99acres. We respond quickly, qualify leads, and direct serious buyers or renters to your team.
Absolutely. We work with CRMs such as HubSpot, Zoho, Salesforce, RealtyJuggler, Buildium, and more. We ensure all leads and client communications are properly logged and organized.
Our agents can take urgent calls 24/7 and route them to your preferred vendors or on-call property managers based on your SOP. We can also log routine maintenance requests and follow up until resolved.
Yes. We provide automated and manual reminders, confirmation calls, and even reschedule coordination to ensure your showings go smoothly and client time isn’t wasted.
We work with your team to define clear lead qualification criteria (budget, timeline, location preference, financing readiness, etc.) and train our agents accordingly. Only warm or pre-screened leads are escalated to your team.
We offer 24/7 real estate support, including nights and weekends. This is especially useful for capturing after-hours inquiries and supporting clients in different time zones or urgent rental calls.
Yes. Our services are fully scalable. During high-demand times like festival seasons, leasing peaks, or property launches, we can quickly ramp up agent capacity to handle your increased call and chat volumes.
Custom Solutions Available
Need a bespoke process, language support, or integrated CRM solution? We’ll design a dedicated team and workflow just for you. Every client engagement begins with a discovery session to map your needs to the right talent and tools.
Flexible Pricing. Reliable People. Real Results.
Whether you need one virtual assistant or a full-scale support team, we’ve got you covered.
Available 24/7 Globally
info@consultiqamergers.com